Lifetime Warranty by The Berkey Guy
Our Exclusive Lifetime warranty for Berkey Water Filtration Systems ensures replacement of all Berkey canisters, spigots, washers, and wing nuts that fail due to faulty materials or workmanship. These items may be returned to us and we will send you new replacement items. There is no need to register with us; this warranty applies to any system purchased on our web site at www.directive21.com or over the phone on or after January 1, 2011.
This warranty does not cover damage caused by carelessness, accidents, or abuse of the system. Filters have a separate warranty. This Exclusive Lifetime warranty exists in addition to all other stated warranties on Berkey Systems.
To take advantage of your lifetime warranty on Berkey canisters, spigots, washers, or wing nuts, contact us at 877-886-3653. If possible, please have your receipt handy. Once you have reported the issue, you will be asked to ship the damaged parts to us. We will process the claim and, if it’s approved, ship the replacement parts to you within one business day. All shipping will be at the customer’s expense.
All other items have a manufacturer’s warranty of at least 90 days, and some are up to a year. If an item breaks due to a manufacturer defect, please call us at 877-886-3653.
Brandon Shelton (verified owner) –
I led a small team of US Paramedics to Haiti where contaminated water is a big problem in the country. The Berkey Sport Bottles perform as advertised! Test kits showed the water to be contaminant free and safe! Thanks Jeff!
Joshua Faughnan –
light and compact. Perfect for everyday use no matter WHERE you are.
David –
Thanks for the feedback Joshua!
-David
Jessica –
I love this thing, but how do I know when to change the filter? I haven’t been counting how many times I filled it.
David –
Thanks for the question, Jessica. It is estimated that you can fill the Sport Berkey three times a daily with tap water for up to 7 months. The Sport Berkey holds 22 ounces of water.
-Thanks,
David
Valerie –
We bought these for backpacking and love that we can stop at streams and have fresh, cold, safe water. Our only grip is that they leak if they are on their side. We lay our backpacks down with the water bottles completely shut and next thing we know, they are leaking. Not sure why, but a pain to make sure that they stay upright. However, would recommend without hesitation to our friends.
Karen (verified owner) –
Do these filters take care of fluoride? Fluoride is as toxic as chlorine and targets our thyroid gland by displacing iodine.
jeff –
The Sport Berkey Water Filter does not remove fluoride.
The Berkey Guy
Ines (verified owner) –
I was in love with my old berkey water bottle, but left it on the plane by accident. I ordered a new one and it is not purifying my water… I have only used it twice since it’s new and I’m not satisfied. Could I have gotten a used water bottle filter? The water coming out of the spout is reading 141 TDS…
Thanks.
jeff –
The Sport Berkey water bottles do not remove minerals from the water, so a TDS monitor only checks for minerals. The Sport Berkey should be working fine, as sometimes people have the impression that a TDS monitor checks for chlorine, bacteria etc, and it does not.
Phil –
Does the job very well.
Question…is the bottle and cap dishwasher safe? How best to clean?
Thanks.
David –
The manufacturer recommends hand washing the Sport Berkey water bottle. The filter can be rinsed with clean water but never use soap, detergent, or chemicals on the filter. When the filter has reached its life, throw it away and replace with a new one.
The Sport Berkey is not rated for use in a dishwasher.